Hi "Enter the Users Name",
COB IT has received Virus/Malware alert, please delete the infected file and stop downloading the infected file and run a full when you can, I initiated a full scan for our remote management utilities. Below are instructions to run the A/V and/or Malware scan. In addition, you should rest your web browser and clear your cookies and cache on the web browser you use. You don’t have to clear auto-fill data or PW, but you should clear everything else. Listed blow are instructions to run a full scan as well as the infections details.
Endpoint Protection has detected malware on one or more computers in your organization
"Paste Detections Info Here"
COB IT received this alert, please delete the infected file and run a full when you can, I initiated a full scan for our remote management utilities. Below are instructions to run the A/V and/or Malware scan.
Run a full virus scan on Windows 11
To perform a full virus scan on Windows 11, use these steps:
1. Open Start on Windows 11.
2. Search for Windows Security and click the top result to open the app.
3. Click on Virus & threat protection.
4. Under the “Current threats” section, click on Scan options.
5. Select the Full scan option to check the entire system for viruses and any other type of malware.
6. Click the Scan now button.
Once you complete the steps, Microsoft Defender Antivirus will scan the computer for viruses and other types of malware. If anything is detected, the antivirus will remove (or quarantine) the threats automatically.
Run a full virus scan with Command Prompt
To run a Microsoft Defender Antivirus scan with commands, use these steps:
- Open Start.
- Search for Command Prompt, right-click the top result, and select the Run as administrator option.
- Type the following command to locate the latest version of Microsoft Defender Antivirus installation and press Enter:
cd C:\ProgramData\Microsoft\Windows Defender\Platform\4* - Type the following command to run a full virus scan and press Enter:
mpcmdrun -scan -scantype 2
After you complete the steps, Microsoft Defender will scan, detect, and remove any malware on the computer. You will notice the “Start scanning” messages as you execute the command. Once the scan is complete, the “Scan finished” message will return on the screen.
Run a full virus scan with PowerShell
To start a full virus scan with PowerShell, use these steps:
- Open Start.
- Search for PowerShell, right-click the top result, and select the Run as administrator option.
- Type the following command to start a full malware scan and press Enter:
start-mpscan -scantype fullscan
Once you complete the steps, the antivirus will perform a full scan on Windows 11 to remove any malware.
Let me know if you have any questions.
Thanks,
"Enter Name of CoB IT Staff"